Replace an AirPod or charging case

If you lose or misplace an AirPod or charging case, follow these steps to replace it.

Use Find my AirPod before ordering a replacement

First, try to find your missing AirPod or charging case using Find my AirPod.

Still can't find it? Chat or talk with us to order a replacement.

Set up your new replacement AirPod or charging case

When you get your replacement, follow these steps to use your AirPods again:

  1. Put both AirPods in your charging case.
  2. Open the lid and check the status light. It should flash amber.
  3. Press and hold the setup button on the back of the case for 5 seconds. The status light should flash white. If it still flashes amber, connect the case to power, close the lid, and wait 10 minutes.
  4. On your iPhone, go to the Home screen.
  5. Open the case—with your AirPods inside—and hold it next to your iPhone. A setup animation appears on your iPhone.
  6. Tap Connect, then tap Done.

Need help setting up your replacement AirPod? Contact Apple Support.

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