Topics for the ACiT 2017 iOS Service Certification Exam (iOS-17A)

Learn about the ACiT 2017 iOS Service Certification Exam (iOS-17A), and what sections and topics to expect.

What's on the exam?

The ACiT 2017 iOS Service Certification Exam (iOS-17A) is a computer-based knowledge test that Pearson VUE offers online. The test is open resource, and test takers should use Apple references and courses in ATLAS to help answer the exam items.

To earn Apple Certified iOS Technician (ACiT) 2017 certification, you need to pass this exam (iOS-17A) and the Apple Service Fundamentals Exam (SVC-17A). 

Please note that you must complete the Apple Service Fundamentals Exam before you take the iOS Service Certification Exam.

Exam summary

  • Number of sections: 2
  • Number of learning objectives: 18
  • Number of total items: 70
  • Passing score: 80 percent overall (at least 56 out of 70 items to pass)
  • Exam time limit: 2 hours

The exam starts with seven demographic questions. These questions aren't scored, and they don't count toward the exam's two-hour time limit.

Sections and topics

Here are the sections and topics that the ACiT 2017 iOS Service Certification Exam covers.

Troubleshooting (38 items)

  • Describe the diagnostics used in troubleshooting a given scenario.
  • Given an isolated issue, categorize the issue as either hardware (including accidental damage), software, environmental, or educational opportunity.
  • Identify the steps in the iOS setup and activation process.
  • List common resolutions for battery-related issues.
  • Identify basic controls for mailbox management.
  • Describe the built-in apps and features of iOS.
  • Describe how to personalize and customize iPhone General and Accessibility settings.
  • Describe the privacy settings that can be put in place for apps.
  • Identify the components of basic worldwide cellular technology.

Servicing iPhone (32 items)

  • Identify the physical supplies and online resources necessary to ensure proper and safe servicing of an iPhone model.
  • Identify the supplies that are necessary to reduce the possibility of being harmed while servicing iPhone.
  • Identify the tools that are commonly used to service all iPhone models.
  • Identify the correct specialized tools, fixtures, and procedures required to service the iPhone 5s.
  • Identify the correct specialized tools, fixtures, and procedures required to service the iPhone 5c.
  • Identify the correct specialized tools, fixtures, and procedures required to service the iPhone 6 and iPhone 6 Plus.
  • Identify the correct specialized tools, fixtures, and procedures required to service the iPhone 6s and iPhone 6s Plus.
  • Identify the correct specialized tools, fixtures, and procedures required to service the iPhone SE.
  • Identify the correct specialized tools, fixtures, and procedures required to service the iPhone 7 and iPhone 7 Plus.

Courses in ATLAS

To prepare for the ACiT 2017 iOS Service Certification Exam, we suggest that you review the courses in the ACiT 2017 subject area in ATLAS.

Published Date:Thu Jul 27 15:20:27 GMT 2017