Make sure your MacBook Pro with Touch Bar can connect to your Enterprise network

After you update or restore macOS, you might be asked to install a critical software update. Learn what type of Enterprise networks you can use to complete the update.

This article is intended for enterprise and education network administrators. Learn how to connect your personal MacBook Pro with Touch Bar to the internet.

After you update macOS, or when you set up your Mac after erasing the disk’s EFI partition1, you might see this message on your MacBook Pro with Touch Bar.  

You might see this message because: 

  • You use a proxy. Connect your MacBook Pro with Touch Bar to a network that doesn’t use a proxy to access to the internet.
  • You’re using a network with a firewall. Make sure that you can access to the following hosts on the corresponding ports:
Server TCP Port
gg.apple.com 80 and 443
gnf-mdn.apple.com 443
gnf-mr.apple.com 443
gs.apple.com 80 and 443
ig.apple.com 443
skl.apple.com 443

Then connect to the Internet using either Wi-Fi or an ethernet connection.

1You can deploy software images using NetRestore or the asr(8) command without erasing the EFI partition. Just restore your image to your Mac’s boot partition rather than to the entire disk.

 

If you connect to the Internet with Wi-Fi

To connect to your Wi-Fi network, select it from the list. If the network requires 802.1X authentication, you must have the  user name and password .

 

If you connect to the Internet with Ethernet

To connect to your network via ethernet, select “Other Network Options”, and choose “Local network (Ethernet)”. If your ethernet network requires 802.1X authentication, you must have the user name and password. Even if you set up a proxy, you won't be able to connect via proxy.

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