Apple School Manager is a service that lets you buy content, configure automatic device enrollment in your mobile device management (MDM) solution, and create accounts for your students and staff. Apple School Manager is accessible on the web and is designed for technology managers, IT administrators, staff, and instructors.
Upgrade to Apple School Manager
Before you start the upgrade process, you might need to consolidate your existing DEP or VPP accounts under a single Apple Deployment Programs organization.
When you’re ready to upgrade*, log in to deploy.apple.com or school.apple.com using your Apple Deployment Programs Agent account, and then follow the onscreen instructions. Upgrading only takes a few minutes.
After you upgrade, Apple School Manager will have all of your:
- Account credentials
- MDM servers
- MDM devices
- Server tokens
- Device orders
- Other items associated with your account
After you complete the upgrade, you will use the Apple School Manager portal to access your data. You won’t have access to the Apple Deployment Programs website after you upgrade.
*If you're using a Mac to upgrade, use Safari version 8 or later. If you're using a PC to upgrade, use Microsoft Edge version 25.10 or later.
Changes to roles for Apple School Manager
Apple School Manager introduces some changes to the roles you assign to your users.
Agent is now Administrator
In Apple Deployment Programs, Agent was the highest level of administrative access, including the ability to accept Apple Deployment Programs Terms and Conditions.
In Apple School Manager, this role is now called Administrator. There can be up to five Administrators in Apple School Manager for your institution.
Apple Deployment Programs Admins are now Managers
In the Apple Deployment Programs, there were roles called Admins for the Device Enrollment Program, Volume Purchase Program, and Apple ID for Students.
In Apple School Manager, these Admins become Managers. There are three types of Managers in Apple School Manager.
The type of Admin a user is converted to depends on their responsibilities:
Apple Deployment Program
Role in Apple School Manger
Device Enrollment Program
Volume Purchase Program
Apple ID for Students Program
Any Admin that could create other Admins in Apple Deployment Programs also becomes a People Manager in Apple School Manager.
A single user can have multiple roles in Apple School Manager. If your user was an Admin for more than one program, they’ll be assigned all roles that apply. The Administrator or Site Manager can add, remove, or change Manager roles after you upgrade.
Managed Apple IDs for all roles
When your previous Agent and Admins log in to Apple School Manager for the first time, their Apple IDs are converted into Managed Apple IDs. If their accounts weren’t previously set up with two-factor authentication, the user should set it up then.