If MacBook Pro (Retina, 13-inch, Early 2015) becomes unresponsive when a web browser is running

Install the latest updates for OS X and the Adobe Flash Player web plug-in.

This article has been archived and is no longer updated by Apple.

If your MacBook Pro (Retina, 13-inch, Early 2015) stops responding when Safari or another web browser is running, make sure that your software is up to date:

  1. Use the Mac App Store to find and install any updates for OS X and other software.
  2. If you're using the Adobe Flash Player web plug-in, make sure that you have the latest version. Contact Adobe if you need help downloading, installing, or using Adobe Flash Player.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners.

Published Date: