If photos from an album or folder don‘t sync correctly to your iPhone, iPad, or iPod touch

Photos saved in certain color spaces, such as grayscale, might interrupt a sync from your computer to your iPhone, iPad, or iPod touch.

This article has been archived and is no longer updated by Apple.

Restart your sync using these steps:

  1. Update to the latest version of iTunes
  2. Your connected device appears as an icon in the upper-left corner of the iTunes window. Learn what to do if you don't see the icon.
  3. Click on the device icon , then click Photos under Settings on the left side of the iTunes Window.
  4. Uncheck the box next to Sync Photos.
  5. When you see a message that says "iTunes will no longer sync photos to the [device]. Do you want to keep or remove photos previously synced to your [device]?", click Keep Photos.
  6. Click Apply.
  7. Check the box next to Sync Photos, then click Apply to sync your photos back to your device.
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