If a Continuity feature like Handoff, phone calls, Instant Hotspot, or SMS messages isn't working the way you expect, check that your devices meet the system requirements. Then check your settings.
Check System Requirements
Make sure that your iOS device or Mac meets the system requirements for Continuity, and for the specific features that you want to use.
Check your settings
Check these settings on your iOS device:
- Make sure that Wi-Fi is on in Settings > Wi-Fi.
- Make sure that your iOS devices are on the same network: On each device, go to Settings > Wi-Fi and compare the network names.
- Make sure that Bluetooth is on in Settings > Bluetooth.
- Go to Settings > General > Handoff & Suggested Apps. Make sure that Handoff is on.
Check these settings on your Mac:
- Go to the Wi-Fi icon at the top of your screen and make sure that Wi-Fi is on.
- Make sure that your Mac and iOS devices are connected to the same Wi-Fi network. Go to Settings > Wi-Fi on each iOS device and compare the network name with the one on your Mac.
- Go to the Bluetooth icon at the top of your screen and make sure that Bluetooth is on.
- Choose Apple menu > System Preferences. Click General, then select "Allow Handoff between this Mac and your iCloud devices." If you don't see this setting, your Mac might not support Handoff.
- Open the FaceTime app. Go to FaceTime > Preferences and turn on Calls From iPhone.
- Go to Apple menu > System Preferences and click iCloud. Click Sign Out, then sign in again.
If your device can't access the Internet using Instant Hotspot
If you don't see the option to use your iPhone or cellular-enabled iPad as an available Wi-Fi network, make sure that your cellular provider supports Personal Hotspot on your device.