Retrieve a lost QuickTime 7 Pro registration key

Check for the key in your email, preferences, or Apple Online Store order history.

Check your email archives

If you purchased a QuickTime 7 Pro registration key from the Apple Online Store, you received the key by email as part of your order acknowledgment. Search your email for “QuickTime Pro.”

Check QuickTime preferences

If your key is currently in use on your computer, you can find the key in QuickTime Player 7 or QuickTime preferences, as described in the steps for using your registration key.

Check the Apple Online Store

If you purchased the key from the Apple Online Store, you might be able to find it in your order history:

  1. Go to your account page on the Apple Online Store.
  2. Click the link to view your order history, then sign in with the Apple ID that you used when purchasing the key.
  3. If the key isn't in your order history, you can contact the Apple Online Store using the contact information on the order history page. Apple doesn't keep a record of your purchases indefinitely, but a store representative might be able to find the key among your previous orders.
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