Volume Purchase Program: Cache alert

You might encounter the following alert when using the Volume Purchase Program (VPP) portal: "We are currently experiencing technical difficulties. Please try again later."

This article has been archived and is no longer updated by Apple.

Try resetting your web browser's cache. To reset your web browser's cache, follow the steps below for your web browser:


  1. Select Reset Safari from the Safari pull-down menu.
  2. Select Clear history, and click Reset.

Other web browsers:

For best results, view the Volume Purchase Program portal in Safari.

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