iTunes for Windows: Troubleshooting missing menus and text in iTunes

In iTunes for Windows, the File, Edit, View, Controls, Store, Advanced, and Help menus may be missing from the application's window.

This article has been archived and is no longer updated by Apple.

Menus present:

Menus missing:

Additionally, text may be missing from the Settings screen for any device connected to iTunes as shown below:

 

This issue may occur if some of your default Windows fonts have been removed from your computer. To display this text on Windows Vista or Windows 7, iTunes uses fonts from the Segoe UI font family. To determine if these fonts are in place:

  1. From the Start menu, click Control Panel.
  2. Open the Fonts control panel.
  3. Find the Segoe UI font family in the list, and double-click it to open it.
  4. On the Segoe UI font family details page, ensure that Segoe UI Bold and Segoe UI Regular are present.  

If you find that the Segoe UI font family is missing, or that either Segoe UI Bold or Segoe UI Regular are missing, then you will need to reinstall the Segoe UI font family from your Windows installation disc.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners.

Last Modified:
Helpful?

Additional Product Support Information

Start a Discussion

in Apple Support Communities
See all questions on this article See all questions I have asked
United States (English)