Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch

Learn how to use captive Wi-Fi networks, which are public networks that you subscribe to or pay for. on your iPhone, iPad, or iPod touch.

Captive Wi-Fi networks are public Wi-Fi networks that you subscribe to or pay to use. These Captive networks are also called "subscription" or "Wi-Fi Hotspot" networks. You can find captive Wi-Fi these networks in coffee shops, Internet cafes, hotels, airports, and other public locations. In some countries and regions, wireless carriers sponsor and maintain captive networks (like AT&T wireless hotspots in Starbucks).

Join a captive Wi-Fi network

Joining a captive Wi-Fi network is similar to joining any other Wi-Fi network. There are two ways to join a captive Wi-Fi network:

  1. Tap Settings > Wi-Fi.
  2. Tap the name of the network. Wait for a Log In screen to appear. You'll see a Log In screen.
  3. To use the captive Wi-Fi service, Y You might need to enter a username and password or an email address, or acknowledge terms and conditions. (See what happens when you tap Cancel.) Options vary depending on the captive Wi-Fi provider. You might see options like these:


You can also join a captive network by tapping Or, you can go to Settings > Wi-Fi and tap   next to the network's name. Then tap Join Network.

After you log in, you should be able to access the Internet. Fees and other charges might apply when you use captive Wi-Fi networks. Contact the network provider for more information.

If you cancel before you log in to the network

When you tap Cancel on the Log In screen, it disassociates the device from the captive Wi-Fi network.

If you joined the network from the Wi-Fi screen using the  button, or if you joined less than eight minutes ago, a message says that you'll see a message telling you the network isn't connected to the Internet. You can choose one of these options:

  • Use Without Internet: This option will dismisses the Welcome screen, turns off Auto-Login for the network, keeps your device associated with the network, and allows you to interact with use the network in other ways.
  • Use Other Network: This option will dismisses the Welcome screen, disassociates your device from the network, and returns you to the Wi-Fi Settings screen. From there, you can choose a different network.
  • Cancel: This option will returns you to the Welcome screen.

Join Wi-Fi networks automatically

Your iPhone, iPad, and iPod touch will can remember the network and login information so that you can automatically reconnect to that network when you're in range.

If your device doesn't automatically join a captive Wi-Fi network, follow these steps:

  1. Tap Settings > Wi-Fi
  2. Tap   next to the network name.
  3. Make sure that Auto-Join is turned on.

If you don't want to connect automatically, turn off Auto-Join. To skip the Welcome screen the next time that you connect to the network, turn off Auto-Login. 

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