About Apple Customer Numbers, Reseller IDs, and Customer IDs

Learn how to use your number or ID with the Device Enrollment Program (DEP) or with Apple School Manager.

Find your Apple Customer Number or Reseller ID

If you have a direct purchasing account with Apple, we’ve assigned an Apple Customer Number to your organization. If you don’t know your Apple Customer Number, contact your purchasing agent, finance department, or Apple account team. 

If you buy Apple devices from an Apple Retail Store, you might have an Apple Customer Number. Check with your Apple Store Business Team member.

Apple provides a unique Reseller ID to each Apple Authorized Reseller that participates in the DEP and Apple School Manager. This includes cellular carriers. 

If you buy an Apple device from a participating reseller but don’t know their Reseller ID, contact them. If they don’t participate in these programs, ask them to contact their distributor or Apple account team for information.

Enroll in DEP with your Apple Customer Number or Reseller ID

When your business enrolls in the DEP, include your Apple Customer Number or Reseller ID in the application. When your school’s enrollment in Apple School Manager is approved, enter your Apple Customer Number or Reseller ID.

If you enter an Apple Customer Number, Apple verifies it. Then you can manage your devices in the DEP or in Apple School Manager. If you enter a Reseller ID, you also need to provide your Customer ID to your reseller.

Find your Customer ID

Your Customer ID is your unique identifier for the DEP or for Apple School Manager.  

To find your Customer ID for the DEP: 

  1. Log in to Apple Deployment Programs
  2. In the upper-right corner, click your name.
  3. From the drop-down menu, choose Institution Details. 

To find your Customer ID in Apple School Manager: 

  1. Log in to Apple School Manager
  2. Click Settings.
  3. Click the Device Purchases tab.

When you give your Customer ID to your Apple Authorized Reseller, you authorize them to enroll your purchased devices with Apple. When Apple enrolls them in the DEP, you can manage them in the DEP or in Apple School Manager.

If you have more than one Apple Customer Number or Reseller ID

If you represent a large organization, like a school district, you might have more than one Apple Customer Number. If you buy Apple devices from more than one Apple Authorized Reseller, you might use more than one Reseller ID. 

You can add multiple Apple Customer Numbers or Reseller IDs when you enroll, or any time after you enroll.

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