Get help using AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Before you can stream content from your iOS device to your Apple TV, you might need to check a few settings. These steps can help.

Try these steps first

  1. Make sure that you have the latest software on your iOS device and Apple TV.
  2. Make sure that both devices have Wi-Fi turned on.
    On your iOS device, go to Settings > Wi-Fi.
    On your Apple TV, go to Settings > General > Network.
  3. If you're trying to use peer-to-peer AirPlay, make sure that both devices have Bluetooth turned on.
    On your iOS device, go to Settings > Bluetooth.
    On your Apple TV, go to Settings > General > Bluetooth.

     

If you don't see AirPlay in Control Center

When an AirPlay-enabled device is available, you'll see AirPlay in Control Center on your iOS device.

If you don't, try these steps:

  1. Restart your iOS device and Apple TV.
  2. Connect both devices to the same Wi-Fi network.
    On your iOS device, go to Settings > Wi-Fi.
    On your Apple TV, go to Settings > General > Network. If your Apple TV is connected using Ethernet, make sure that it’s plugged in to the router you're using for Wi-Fi.
  3. On your Apple TV, make sure that AirPlay is turned on. Go to Settings > AirPlay.

If you don't see the device you want to stream to

When you tap AirPlay on your iOS device, you should see a list of devices that you can stream content to. If you don't see the device you're looking for, try these steps:

  1. Make sure that the device you want to stream to is plugged in and powered on.
  2. On your Apple TV, make sure that AirPlay is turned on. Go to Settings > AirPlay.
  3. Connect both devices to the same Wi-Fi network.
    On your iOS device, go to Settings > Wi-Fi.
    On your Apple TV, go to Settings > General > Network. If your Apple TV is connected using Ethernet, make sure that it’s plugged in to the router you're using for Wi-Fi.
  4. If you’re using an iPad, scroll up and down in the device list to see all of the available devices.

You can't use AirPlay to stream to content from your iOS device to another iOS device, a Mac, or a TV without Apple TV. 

If you can't stream iTunes Store or third-party content

To stream iTunes Store content, your Apple TV needs to be connected to the Internet. Check your Internet connection and try again.

You might not be able to stream videos if the app you're using doesn't support AirPlay video playback. Check the app's product page or website to see if the app works with AirPlay.

     

If you see video but don't hear audio

  1. Make sure that the volume is up (not muted) on your iOS device and Apple TV. 
  2. If you're using an iPhone or iPad, check the Ring/Silent switch. If it's set to silent, you'll see an orange line. Toggle the switch to turn the ringer on.


 

 

If your playback is interrupted, or you have network lag

You might notice these issues if you have a weak Wi-Fi signal or interference from a different device, like a microwave or baby monitor. Try these steps:

  1. Make sure that you're using the recommended settings for your Wi-Fi router.
  2. Move or turn off other devices that might cause interference.
  3. Try connecting your Apple TV directly to the router using an Ethernet cable instead of Wi-Fi.

Some apps might stop AirPlay when you lock your device or put your device to sleep.

Get more help

Get help using AirPlay with iTunes.

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