If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Get help with the speaker on your iPhone, iPad, or iPod touch.

Before you use the following steps, see if your speaker works: In Settings > Sounds, drag the "Ringer And Alerts" slider up or down a few times.

  • If you don't hear any sound, your speaker might need service. Contact Apple Support.
  • If you do hear sound, use these steps and check the sound after each step:

Check your sound settings

If your device has a Ring/Silent switch, move the switch so that you don't see orange by the switch.

Next, open Settings > Do Not Disturb and check that Do Not Disturb is off

Check sound with an app

Open an app that has music or sound effects. To test for sound, adjust the volume with your volume buttons or the slider in Control Center.


Plug headphones into your device

If you can hear sound through the headset, remove it and clear dust or debris from the headset port on your device. 


Turn off Bluetooth

To make sure that your device isn't connected to a Bluetooth accessory, go to Settings > Bluetooth and turn off Bluetooth. 


Restart your device

Turn off your device, then turn it back on. Check the sound again. If you still don't hear any sound, contact Apple Support.


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