OS X: "An internal FaceTime error occurred" alert after clicking FaceTime icon in the Dock
When opening FaceTime from the Dock, the following alert message may appear:

 

"An internal FaceTime error occurred.

There was a problem with FaceTime. You need to quit and open FaceTime again."
This article has been archived and is no longer updated by Apple.
OS X Mountain Lion
Download and install OS X Mountain Lion v10.8.4 or later.


OS X Lion
Click the FaceTime icon in the Dock one time, then wait for the application to finish opening.
Learn more
This can happen if you attempt to open FaceTime a second time while it is already loading, such as by clicking the FaceTime Dock icon more than once.
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