An alert says I need a Wi-Fi connection to make a backup
You can set your iOS device to back up automatically each day with iCloud. iCloud makes these daily automatic backups only if:
- Your device is connected to a power source.
- Your device is connected to a Wi-Fi network.
- Your device's screen is locked.
You can also make a backup of your device manually:
- Connect your device to a power source.
- Connect your device to a Wi-Fi network.
- In iOS 8, tap Settings > iCloud > Backup and tap Back Up Now. In iOS 7, tap Settings > iCloud > Storage & Backup and tap Back Up Now.
I can't make a backup because there's not enough iCloud storage
A message might say you're running out of storage, but your device shows there's plenty. There's a difference between how much storage you have on your iOS device and how much you have in iCloud.
If you need more iCloud storage to back up, a message will say that you can't back up because there's not enough iCloud storage available.
Here are some tips if you're low on iCloud storage:
The backup process is taking a long time
The time it takes to make a backup depends on the size of your backup and the speed of your network. Make sure you’re connected to a reliable Wi-Fi network before making a backup of your device.
I see a message that my device cannot back up without a verified email address
I see a message that iCloud Backup is unable to access the account
You might need to update your password. Tap Settings > iCloud, and make sure you’re signed in with your current password. If you still see the message, check the system status to see if iCloud Backup has known issues.
A message says my backup could not be completed