Mac computers: About resolution settings in the QuickTime Player inspector

You may notice that the medium and high quality resolution settings in QuickTime Player on Macs with a FaceTime HD camera appear higher in the inspector than they actually are. 

This article has been archived and is no longer updated by Apple.

This can occur on computers with FaceTime HD cameras:

  • iMac (Mid 2011) and later
  • MacBook Pro (Early 2011) and later
  • MacBook Air (Mid 2012) and later
  • MacBook Pro (Retina, Mid 2012) and later


Your computer may display slightly higher resolution settings in the QuickTime Inspector, but the actual resolutions are as stated in this table: 

Resolution quality Resolution setting Resolution displayed in QuickTime inspector
Medium H.264 320x240 H.264 640x480
High H.264 640x480 H.264 1280x720


Note: Messages uses Meduim resolution quality for Video Chat.

Learn more

FaceTime is not available in all countries or regions.

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