Onscreen keyboard doesn’t appear in iOS after using a wireless keyboard

Learn what to do if you can’t see the onscreen keyboard on your iPhone, iPad, or iPod touch after using a wireless keyboard.

This article has been archived and is no longer updated by Apple.

If you can’t see your onscreen keyboard, you might be connected to a wireless one. If you’ve used a Bluetooth keyboard with your iOS device in the past, that keyboard can automatically reconnect the next time it’s within range. To avoid this, turn off your Bluetooth keyboard or tap Eject. 

If you tapped Eject or turned off the wireless keyboard and you still can’t see your onscreen keyboard, check the status bar at the top of your screen. A solid white or black Bluetooth icon means you’re connected to a wireless device—possibly a wireless keyboard.

If the Bluetooth icon is solid white, it means you're connected to a wireless device.

Try these steps. Check to see if you fixed the issue after each step:

  1. Try to use your onscreen keyboard in a few apps. If your onscreen keyboard is missing only in one app, get help with that app.
  2. Tap Settings > Bluetooth and turn off Bluetooth. 

If you still can’t see your onscreen keyboard, restart your iOS device.


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