Fix Internet Explorer proxy settings to connect to the iTunes Store

If your Internet Explorer proxy settings aren't set correctly, you might have trouble when you connect to the iTunes Store using iTunes for Windows.

iTunes uses Internet Explorer's web proxy settings to access various Apple Services. To check your web proxy settings, follow the steps below:

  1. Open Internet Explorer. You might see an a message that says, "Proxy Server Isn't Responding."
  2. From the Internet Explorer menu bar, choose Tools > Internet Options.
    If you don't see the Tools menu, press Alt-T.
  3. In the Internet Options window, click the Connections tab.
  4. Click LAN Settings.
  5. If the "proxy server" check box has a check in it, click to uncheck it.
  6. In the LAN Settings window, click OK.
  7. In the Internet Options window, click OK.
  8. In iTunes, try to connect to the iTunes Store.

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