If you see a red "X" icon on your iPod

After you plug your iPod into your computer, you might see a red “X" icon on your iPod screen. Learn what to do.

  1. Unplug your iPod from your computer.
  2. Make sure that your computer has the latest version of iTunes.
  3. Put your iPod in Disk Mode.
  4. Connect your iPod to your computer again.
  5. Restore your iPod.
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