Set up cellular data service on your Wi-Fi + Cellular model iPad

If you have a Wi-Fi + Cellular model iPad, you can sign up for a cellular data plan. This helps you stay connected when you're away from a Wi-Fi hotspot.

iPad works with Apple SIM and carrier SIM cards

Your iPad might use an embedded Apple SIM, an Apple SIM card in the SIM-card tray, or a SIM card from a wireless carrier. 

Embedded Apple SIM

Your Wi-Fi + Cellular model iPad Pro (9.7-inch) comes with an embedded Apple SIM and a nano-SIM tray that works with a carrier SIM card. If you buy this iPad at a carrier, the embedded Apple SIM might be locked to that carrier or disabled. This iPad also has a SIM tray, which remains unlocked so that you can use it with SIM cards from carriers around the world.

Set up, change, or deactivate a plan.

Apple SIM card

In the United States, the United Kingdom, and Germany, these iPad models might come with either an Apple SIM, a carrier SIM card in the nano-SIM tray, or no SIM at all, depending on where you buy your iPad:

  • iPad Pro (12.9-inch) Wi-Fi + Cellular model
  • iPad Air 2 Wi-Fi + Cellular model
  • iPad mini 3 or later Wi-Fi + Cellular model

Set up, change, or deactivate a plan.

If you didn't get an Apple SIM with your iPad, you can buy an Apple SIM kit at an Apple Retail Store in the United States, Australia, Canada, France, Germany, Italy, Japan, Netherlands, Spain, Sweden, Switzerland, Turkey, and the United Kingdom.

Apple SIM part numbers: MJVV2LL/A, MJVV2B/A, or MJVV2TU/A.

Carrier SIM card

All Wi-Fi + Cellular models of iPad come with a tray for either a nano-SIM card or a micro-SIM card from a carrier. Contact your local carrier for details about cellular data plans for iPad.

Set up, change, or deactivate a plan.

If you have an Apple SIM

If your iPad has an embedded Apple SIM or an Apple SIM card in the nano-SIM tray, follow these steps to set up, change, or deactivate a cellular data plan.

Set up a plan

You can set up a plan with a participating carrier worldwide.

  1. On your iPad, go to Settings > Cellular Data > Set Up Cellular Data.
  2. Choose a carrier. Learn what to do if you don’t see your carrier.
  3. Choose a plan and create an account, or add your iPad to an existing plan.
  4. Tap Confirm.

Your plan should activate in a few moments.

Some countries might restrict local residents from signing up for cellular data plans. Check with your carrier for details.

Change a plan

To change your plan, go to Settings > Cellular Data. You can also check the status of your plan on this screen.

To add another plan to your iPad, tap Settings > Cellular Data > Data Plan > Add a New Plan.

Deactivate a plan

You probably have a prepaid plan or a post-paid plan. To deactivate a prepaid plan, which is contract free, don't renew it at the end of the month.

Post-paid plans renew monthly. To deactivate a post-paid plan:

  1. Go to Settings > Cellular Data.
  2. Tap the name of your carrier and choose not to renew your plan. If a message says that the account type isn't supported, contact your carrier and ask them to deactivate your account.

If you have a carrier SIM

If you got your SIM card from a wireless carrier, not from Apple, follow these steps to set up, change, or deactivate a cellular data plan:

Set up a plan

If you set up a cellular data plan at your local carrier, then the SIM card will be activated. Just open the SIM-card tray and insert the SIM card from your carrier. 

If you can't connect to cellular data, go to Settings > Cellular Data and make sure that cellular data is on.

Change a plan

To change or check the status of your plan, go to Settings > Cellular Data. If you set up your cellular data plan with a carrier, you might need to contact them directly to change your plan.

To add another plan to your iPad, tap Settings > Cellular Data > Data Plan > Add a New Plan.

Deactivate a plan

  1. Go to Settings > Cellular Data.
  2. Tap the name of your carrier and choose not to renew your plan.

If a message says that the account type isn't supported or if you don't see a View Account button, call your carrier and ask them to deactivate your account.

Get help

Learn how to switch carriers or transfer your cellular data plan to a new iPad.

Learn what to do if you need help with any of these issues with your Apple SIM:

  • You can’t set up service or can’t find a certain carrier.
  • You can’t connect to the cellular data network.
  • You get an alert about your Apple SIM.

Get help if you can’t connect to a cellular network or to cellular data.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners.

Published Date: