Set up cellular data service on your Wi-Fi + Cellular model iPad

Embedded Apple SIM

Your Wi-Fi + Cellular model iPad Pro (9.7-inch) comes with an embedded Apple SIM and a nano-SIM tray that works with a carrier SIM card. If you buy this iPad at a carrier, the embedded Apple SIM might be locked to that carrier or disabled. This iPad also has a SIM tray, which remains unlocked so that you can use it with SIM cards from carriers around the world.

Set up, change, or deactivate a plan.

Apple SIM card

In the United States, the United Kingdom, and Germany, these iPad models might come with either an Apple SIM, a carrier SIM card in the nano-SIM tray, or no SIM at all, depending on where you buy your iPad:

• iPad Pro (12.9-inch) Wi-Fi + Cellular model
• iPad Air 2 Wi-Fi + Cellular model
• iPad mini 3 or later Wi-Fi + Cellular model

Set up, change, or deactivate a plan.

If you didn't get an Apple SIM with your iPad, you can buy an Apple SIM kit at an Apple Retail Store in the United States, Australia, Canada, France, Germany, Italy, Japan, Netherlands, Spain, Sweden, Switzerland, Turkey, and the United Kingdom.

Apple SIM part numbers: MJVV2LL/A, MJVV2B/A, or MJVV2TU/A.

Carrier SIM card

All Wi-Fi + Cellular models of iPad come with a tray for either a nano-SIM card or a micro-SIM card from a carrier. Contact your local carrier for details about cellular data plans for iPad.

Set up, change, or deactivate a plan.

Set up a plan

You can set up a plan with a participating carrier worldwide.

1. On your iPad, go to Settings > Cellular Data > Set Up Cellular Data.
2. Choose a carrier. Learn what to do if you don’t see your carrier.
   
3. Choose a plan and create an account, or add your iPad to an existing plan.
4. Tap Confirm.

Your plan should activate in a few moments.

Some countries might restrict local residents from signing up for cellular data plans. Check with your carrier for details.

Change a plan

To change your plan, go to Settings > Cellular Data. You can also check the status of your plan on this screen.

To add another plan to your iPad, tap Settings > Cellular Data > Data Plan > Add a New Plan.

Deactivate a plan

You probably have a prepaid plan or a post-paid plan. To deactivate a prepaid plan, which is contract free, don't renew it at the end of the month.

Post-paid plans renew monthly. To deactivate a post-paid plan:

1. Go to Settings > Cellular Data.
2. Tap the name of your carrier and choose not to renew your plan. If a message says that the account type isn't supported, contact your carrier and ask them to deactivate your account.

Set up a plan

If you set up a cellular data plan at your local carrier, then the SIM card will be activated. Just open the SIM-card tray and insert the SIM card from your carrier. 

If you can't connect to cellular data, go to Settings > Cellular Data and make sure that cellular data is on.

Change a plan

To change or check the status of your plan, go to Settings > Cellular Data. If you set up your cellular data plan with a carrier, you might need to contact them directly to change your plan.

To add another plan to your iPad, tap Settings > Cellular Data > Data Plan > Add a New Plan.

Deactivate a plan

1. Go to Settings > Cellular Data.
2. Tap the name of your carrier and choose not to renew your plan.

If a message says that the account type isn't supported or if you don't see a View Account button, call your carrier and ask them to deactivate your account.