If you can't find your current location on your iPhone, iPad, or iPod touch
- Go to Settings > Privacy > Location Services and make sure that Location Services and Maps is set to While Using.
- Make sure that you set the date, time, and time zone correctly on your device. Go to Settings > General > Date & Time. If possible, use Set Automatically.
- Restart your device.
- Make sure that cellular data or Wi-Fi is on and that you have an active connection.
- Try a different location or switch to a different Wi-Fi network.
Location Services uses GPS, Bluetooth, crowd-sourced Wi-Fi hotspot, and cellular towers to determine your location. Learn more about Location Services on your iOS device.
If you can't find your current location on your Mac
- From the Apple menu, choose System Preferences > Security & Privacy > Privacy.
- Make sure that Enable Location Services is selected.
- Make sure that Maps can determine your location.
- Close the Security & Privacy window.
- Make sure that your Mac is connected to the Internet.
If you need to report an issue in Maps
You can report an issue with the following Maps features:
- Map
- Search
- Navigation
- Transit
- Image quality
You can also add a place and edit your home or work address.
On your iPhone, iPad, or iPod touch
To report an issue, add a place, or edit your home or work address, follow these steps:
- Tap
, in the upper-right corner. - Tap Report an Issue.
- Choose the issue and follow the onscreen instructions.
To check on a reported issue on your iPhone, iPad, or iPod touch, go to Settings > Maps > Follow up by Email. Maps uses your default contact.
On your Mac
To report a problem on your Mac, follow these steps:
- In the toolbar, click Maps > Report an Issue.
- Choose the issue and follow the onscreen instructions.
To check on a reported issue on your Mac, go to Maps > Email Preferences. Maps uses your default contact.
If you're a business owner and want to correct the information about one of your locations in Maps, sign in to Maps Connect. Learn more about how to use Maps on your iPhone, iPad, or iPod touch.