If you can't find your current location on your iPhone, iPad, or iPod touch
- Tap Settings > Privacy > Location Services and make sure that Location Services and Maps are turned on.
- Make sure that you've set the date, time, and time zone correctly on your device. Go to Settings > General > Date & Time. If possible, use Set Automatically.
- Restart your device.
- Make sure that cellular data or Wi-Fi is on.
- Try a different location or switch to a different Wi-Fi network.
Location Services uses GPS, Bluetooth, and crowd-sourced Wi-Fi hotspot and cell tower locations to determine your location. Learn more about Location Services on your iOS device.
If you can't find your current location on your Mac
- From the Apple menu, choose System Preferences > Security & Privacy > Privacy.
- Make sure Enable Location Services is checked.
- Make sure Maps is allowed to determine your location.
- Close the Security & Privacy window.
- Make sure your Mac is connected to the Internet.
If you need to report a problem in Maps
You can report the following problems:
- Incorrect labels on Maps
- Missing location
- Incorrect search results
- Wrong directions
- Incorrect Transit info
On your iPhone, iPad, or iPod touch
To report a problem, follow these steps:
- Tap
, in the lower-right corner. - Tap Report a Problem.
- Choose the issue and follow the onscreen instructions.
To check on a reported issue on your iPhone, iPad, or iPod touch, go to Settings > Maps > Follow up by Email. Maps uses your default contact.
On your Mac
To report a problem on your Mac, follow these steps:
- In the toolbar, click Maps > Report an Issue.
- Choose the issue and follow the onscreen instructions.
To check on a reported issue on your Mac, go to Maps > Email Preferences. Maps uses your default contact.
If you're a business owner and want to correct the information in Maps about one of your locations, sign in to Maps Connect. Learn more about how to use Maps on your iPhone, iPad, or iPod touch.