If Apple School Manager or Device Enrollment Program asks you to approve new terms and conditions

Apple sometimes updates the macOS, iOS, or tvOS Software License Agreement, often when releasing a new OS version. When a Software License Agreement is updated, an Apple School Manager Administrator or the Device Enrollment Program Agent must log into the program website to review and agree to the updated terms.

About Administrators and Agents

The person who completes the initial program enrollment also accepts the following Terms and Conditions on behalf of the enrolling organization:

  • Apple Device Enrollment Program or Apple School Manager Agreement
  • macOS Software License Agreement
  • iOS Software License Agreement
  • tvOS Software License Agreement

After completing enrollment, this person becomes the Administrator in Apple School Manager (ASM) or Agent in the Device Enrollment Program (DEP). In ASM, this person can also designate up to four more Administrators. In DEP, there is only one Agent.

Accepting updated agreements

After Apple updates one of these agreements, any ASM Administrator or the DEP Agent must sign in to the program website to accept any new agreements.

If you're an Administrator in Apple School Manager, sign in to https://school.apple.com.

If you're an Agent in the Device Enrollment Program, sign in to https://deploy.apple.com.

If you don’t accept the agreements

Devices that were assigned to a Mobile Device Management (MDM) server in Apple School Manager or the Device Enrollment Program won’t be affected. If you Erase all content and settings on a device, the device is still assigned to the same MDM server and the same settings are applied during setup.

However, these conditions apply until the new agreements are accepted:

  • Apple School Manager instructors and managers can reset user passwords and send or print login information, but other site functions will be disabled.
  • Device Enrollment Program admins (other than the Agent) won’t be able to log into the Device Enrollment Program portal until the Agent accepts the updated agreements.
  • In ASM and DEP, you can’t assign new devices to your MDM server, even if you have selected the option to automatically assign new purchases to a specific MDM server.
  • Your MDM server might report an error message like "403 T_C_NOT_SIGNED” when communicating with Apple’s device management servers.
Published Date:Thu Oct 12 19:34:54 GMT 2017