Device Enrollment Program: Enrolling a serviced device

Learn how serviced and replaced devices and computers work with the Device Enrollment Program.

iOS devices

If you have an iOS device enrolled in the Device Enrollment Program (DEP) and it's replaced through service by Apple or an Apple Authorized Service Provider, the replacement device should be available for enrollment within four hours after the replacement is completed. The replacement device is automatically assigned to the same server as the original device.

Mac computers

If you have a Mac enrolled in the Device Enrollment Program and that Mac is serviced, it remains enrolled unless the logic board is replaced. If your Mac logic board has been replaced you can re-enroll the Mac in Mobile Device Management manually.

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