If you enter your iCloud Security Code incorrectly too many times

Learn what to do if you forgot your iCloud Security Code for iCloud Keychain. 

If you enter the wrong iCloud Security Code too many times when using iCloud Keychain, your iCloud Keychain will be disabled on that device, and your keychain in iCloud will be deleted. You might see one of these messages:

  • “Security Code Incorrectly Entered Too Many Times. Approve this iPhone from one of your other devices using iCloud Keychain. If no devices are available, reset iCloud Keychain.”
  • “Your iCloud Security Code has been entered too many times. Approve this Mac from one of your other devices using iCloud Keychain. If no devices are available, reset iCloud Keychain.”

If you can access an approved device that uses your iCloud Keychain

You can create a new iCloud Security Code from another device that also uses your iCloud Keychain.

On an iPhone, iPad, or iPod touch using iOS 8 or later:

  1. Tap Settings > iCloud > Keychain > Advanced. 
  2. Tap Change Security Code.
    Advanced settings
  3. Enter your Apple ID password when asked.
  4. Enter a new iCloud Security Code. 

On a Mac using OS X Yosemite or later:

  1. Choose Apple menu > System Preferences, then click iCloud.
  2. Click Options next to Keychain.
  3. Click Change Security Code and enter a new iCloud Security Code.
    Keychain Options

On the device where iCloud Keychain was disabled, create a new iCloud Keychain, which will contain the username, passwords, and other keychain items from the device:

  • iPhone, iPad, or iPod touch using iOS 8 or later: Tap Settings > iCloud > Keychain and turn on iCloud Keychain.
  • Mac using OS X Yosemite or later: Choose Apple menu > System Preferences. Click iCloud, then select Keychain.

An approval notification will appear on the device that you used to create the new iCloud Security Code. Approve to add the new iCloud Keychain to your device.

If you can't access a device that uses your iCloud Keychain

Follow these steps to reset your iCloud Keychain.

On an iPhone, iPad, or iPod touch using iOS 8 or later:

  1. Tap Settings > iCloud > Keychain and turn on iCloud Keychain. You might be asked for your Apple ID password. 
  2. Tap Approve with Security Code.
  3. Tap Forgot Code.
  4. Tap Reset iCloud Keychain to replace your keychain in iCloud with the iCloud Keychain from your device.
  5. Tap Reset to confirm.
  6. Follow the onscreen steps to create a new iCloud Security Code.

On a Mac using OS X Yosemite or later:

  1. Choose Apple menu > System Preferences. 
  2. Click iCloud, then select Keychain. You might be asked to enter your Apple ID password. 
  3. Click Use Code, then choose Forgot Code when you're asked to enter your iCloud Security Code.
  4. Click Reset Keychain to replace your keychain in iCloud with the iCloud Keychain from your device.
    Reset Keychain
  5. Click Reset iCloud Keychain to confirm.
  6. Follow the onscreen steps to create a new iCloud Security Code.
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