How to request a refund for an AppleCare plan

We want you to love everything you buy from Apple. But if you need to return an AppleCare Protection Plan or AppleCare+ coverage plan, we’re here to help. 

There are a few important things to keep in mind when you cancel and return an AppleCare coverage plan.

  • If you cancel your AppleCare plan within 30 days of your purchase date, you’ll get a full refund, minus the value of any service already provided.
  • If you cancel your AppleCare plan more than 30 days after your purchase, you’ll get a refund based on the percentage of unexpired AppleCare coverage, minus the value of any service already provided. You can find the cancellation fee in the AppleCare product Terms and Conditions for your AppleCare Protection Plan or AppleCare+

The refund guidelines may vary in your region. Learn more about the Terms and Conditions specific to your product and country.

Here’s what you’ll need

  • The AppleCare agreement number from the Proof of Coverage certificate.
  • The serial number of the Apple device your AppleCare plan covers.
  • Your original sales receipt. If you bought the AppleCare plan and the device it covers directly from Apple, we might not need to see your receipt.

Submit your request

Call us. Tell the Advisor that you need help with an AppleCare plan refund.

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