After you add funds, you can use the store credit (Apple ID balance) to make iTunes & App Store or iCloud Storage purchases, as long as you're signed in to each store with the same Apple ID. The credit is used for each purchase you make in a store until it's gone.
You can view your credit balance in your Apple ID account information.
On your iPhone, iPad, or iPod touch
On your Mac or PC
- Open iTunes.
- If you're not signed in, sign in with your Apple ID.
- At the top of the iTunes window, click Store.
- If you have a credit balance, you'll see it below the search field.
- If you use Family Sharing, the credit you redeem is available only to you. Credit on your account isn't shared with other family members.
- Your credit is available in the iTunes Store, App Store, and iBooks Store. If you don't think the amount of credit available to you is correct, check your purchase history to see if some of the balance was used for a purchase. If you still don't think the balance is correct, sign out of the iTunes Store and App Store on all of your devices and then sign back in.
- Before you can change your Apple ID country or region, you must spend any store credit on your Apple ID. You must also wait for any pending store credit refunds to process. Learn what to do if your remaining store credit is less than the cost of a single item.
- Learn how iTunes Store purchases are billed.
You can't redeem or return App Store & iTunes Gift Cards, Apple Music Gift Cards, or unused store credit balances for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can request a refund by contacting Apple Support, selecting a support category and topic, and including the following information in your request detail:
- Your Apple ID.
- The store credit refund amount.
- Your current shipping address.
Additional information might be requested for verification purposes.