When you redeem an App Store & iTunes Gift Card or iTunes Gift, the amount of the card or gift credits to your Apple ID. You can use the credit to make purchases in the iTunes Store, App Store, or iBooks Store as long as you sign in to each store with the same Apple ID. The credit is used for each purchase you make in a store until it's gone.
The entire amount of a card or gift is credited to your Apple ID when you redeem it, so you don't need to enter your card number or code each time that you want to buy something.
Your credit is available in the iTunes Store, App Store, and iBooks Store. If you don't think the amount of credit available to you is correct, check your purchase history to see if some of the balance was used for a purchase. If you still don't think the balance is correct, try signing out of the iTunes Store and App Store on all of your devices and signing back in.
On your iPhone, iPad, or iPod touch
- Open the App Store.
- Tap Today, then tap your Apple ID icon.
- Tap your photo. You might need to enter your Apple ID password or use Touch ID.
- If you have a credit balance, you'll see it below your Apple ID.
On your Mac or PC
- Open iTunes.
- If you’re not signed in, sign in with your Apple ID.
- Click Store.
- If you have a credit balance, you'll see it below the search field.
Learn how to send an iTunes Gift or redeem App Store & iTunes Gift Cards or Apple Music Gift Cards. If you use Family Sharing, the credit you redeem is available only to you. Credit on your account isn't shared with other family members.
You can't redeem or return App Store & iTunes Gift Cards, Apple Music Gift Cards, or unused store credit balances for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can request a refund by contacting Apple Support, selecting a support category and topic, and including the following information in your request detail:
- Your Apple ID.
- The store credit refund amount.
- Your current shipping address.
Additional information might be requested for verification purposes.