If you use FaceTime and iMessage behind a firewall

You can use FaceTime and iMessage with most networks. If you're on a network that's behind a firewall, you might need to enable certain ports.

About firewalls

Some networks use firewalls for security. Firewalls block certain Internet traffic from entering or leaving a network. Internet traffic moves through a firewall using ports. To use FaceTime and iMessage behind certain firewalls, you might need to ask your network administrator to enable these ports:

FaceTime

  • 80 (TCP)
  • 443 (TCP)
  • 3478 through 3497 (UDP)
  • 5223 (TCP)
  • 16384 through 16387 (UDP)
  • 16393 through 16402 (UDP)
     

iMessage

  • 80 (TCP)
  • 443 (TCP)
  • 5223 (TCP)

Depending on the NAT configuration for your router and network, additional ports might be used to send and receive video. Some router features and configurations, such as port mapping, SIP dropping, or dynamic opening of media ports might interfere with FaceTime and iMessage. Contact your network administrator if you need help with port forwarding.

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