Get help with subscriptions billed through Apple
Get help with subscriptions not billed through Apple
Canceling subscriptions is slightly different in Israel, South Africa, and Turkey. If you live in one of these countries, follow these instructions.
Some apps and services offer subscription-based access to their content. Unlike single item purchases or most in-app purchases (such as for game currency like gems and coins), subscriptions will automatically renew until you choose to end them.
Subscriptions that renew automatically include:
- Apple Music Individual (Monthly or Annual), Family, or Student memberships
- Apple News subscriptions
- Newspaper subscriptions
- Magazine subscriptions
- Subscriptions to many apps available in the App Store
- Online memberships or subscriptions to services such as HBO NOW, Spotify, Netflix, Pandora, Hulu, etc.
Your membership or subscription might renew if you don't cancel your membership or subscription more than 24 hours before your renewal date.
Manage your subscriptions
Follow the steps to view, change, or cancel your subscriptions from your iPhone, iPad, or iPod touch; your Mac or PC; or your Apple TV 4K or Apple TV (4th generation).
On your iPhone, iPad, or iPod touch
To view your subscriptions, tap this link: View my subscriptions. Or follow these steps:
- Go to Settings > [your name] > iTunes & App Store.
- Tap your Apple ID at the top of the screen.
- Tap View Apple ID. You might need to sign in or use Touch ID.
- Tap Subscriptions.
- Tap the subscription that you want to manage.
If you're being charged for a subscription, but you don't see it in your list of subscriptions, it might be billed through someone other than Apple. Get help with subscriptions that aren't in your list. - Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.
On your Mac or PC
To view your subscriptions, click this link: View my subscriptions. Or follow these steps:
- Open iTunes.
- If you're not signed in, sign in with your Apple ID. If your Mac has Touch ID, you can use it to log in when you're asked for your password.
- From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > View My Account.
- Enter your password or use Touch ID, then press the Return or Enter key on your keyboard, or click View Account.
On the Account Information page:
- Scroll to the Settings section.
- To the right of Subscriptions, Click Manage.
- To the right of the subscription you want to manage, click Edit.
If you're being charged for a subscription, but you don't see it in your list of subscriptions, it might be billed through someone other than Apple. Get help with subscriptions that aren't in your list. - Use the options to manage your subscription. You can choose a different subscription offering, or click Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.
On your Apple TV 4K or Apple TV (4th generation)
You can only edit subscriptions for tvOS apps that are installed on your Apple TV.
- Open Settings.
- Select Accounts.
- Under Subscriptions, select Manage Subscriptions.
- Choose the subscription that you want to manage.
If you're being charged for a subscription, but you don't see it in your list of subscriptions, it might be billed through someone other than Apple. Get help with subscriptions that aren't in your list. - Use the options to manage your subscription. You can choose a different subscription offering, or select Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.
On Apple TV (3rd generation or earlier), you need to use an iOS device or computer to manage your subscriptions.
If you still can't view your subscriptions
- You might have been signed in with a different Apple ID when you originally subscribed. Sign in with that Apple ID check to see if your subscriptions are billed to that account. If you have two-factor authentication turned on, you might be prompted to enter a verification code. If you can't remember the password to that Apple ID, we can help.
- A Family Sharing organizer can’t manage subscriptions for other family members. Family members' subscriptions can only be managed from their account. Use that family member’s device with their Apple ID logged in to view their subscriptions. You can also use Ask to Buy or Restrictions on your iPhone, iPad, or iPod touch; Mac or PC; or Apple TV.
- iCloud storage is another type of recurring charge you might see on your account. You can view and change your iCloud storage plan on an Apple device.
- If you still can't view your subscription and you signed up inside an app or iTunes (and not through a third-party provider), contact Apple Support.
Get help with subscriptions that aren't in your list
If you're being charged for a subscription, but you don't see it in the list of subscriptions on your device, it might be billed through someone other than Apple. Make sure that you're signed in with the Apple ID that you used to subscribe originally. If you are, you might have subscribed directly with the provider and not through iTunes. In this case, contact the content publisher or app developer directly to cancel your subscription.
Additionally, if the app that you want to manage the subscription for is not installed on your Apple TV, you'll have to use your iPhone, iPad, iPod touch, Mac, or PC to change it.
Learn more
- To set up subscriptions, you must have a valid payment method on file or have enough store credit to cover the amount of your first billing period. Learn how to change your payment method or add store credit to your account.
- Learn about types of subscriptions and other in-app purchases.
- Learn how subscriptions are billed and appear on your statement.
- You can also manage an Apple Music subscription in Apple Music on Android.