Contact a third-party vendor

A third-party product is one that's made by a vendor other than Apple. Learn how to find and get help with third-party products.

Contact a third-party vendor or developer

Depending on where you buy a product, here's who to contact:

  • Apps that you get on the App Store and Mac App Store: Check the app's information page
  • Third-party products that you get from Apple: Contact the company that makes the product or contact Apple.
  • Third-party products that you get from another company: Contact the company that makes the product or contact the retailer that sells the product.

To find a company's contact information, try searching the Internet. 

Find third-party products

Here's where to find third-party products, like software and accessories: 

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners.

Published Date: