Before you travel internationally
If you plan to use your iPhone or iPad (Wi-Fi + Cellular) while traveling internationally, check your options for voice and data roaming:
- Contact your carrier or visit their website for details about international roaming. Many carriers offer roaming plans for international travel. These plans might help you avoid additional fees or higher data rates if you try to use roaming without an international plan.
- Get a cellular data plan for your iPad. If you have an iPad with an Apple SIM, you can buy cellular data plans from select carriers in more than 90 countries and territories around the world. When you reach your destination, choose a cellular data plan right from your iPad and get connected. Learn more about Apple SIM.
- Buy or rent a SIM card for a local carrier. If you have an iPad (Wi-Fi + Cellular) or an unlocked or SIM-free iPhone, you can usually buy or rent a SIM card for the country you're visiting. Check travel websites and travel guides related to the country you're visiting to find information about availability.
When you get to your destination
When you get to your destination, make sure to do these things:
- If you already have an international plan with your carrier, turn on data roaming, along with any other settings your carrier recommends. On your iPhone, go to Settings > Cellular > Cellular Data Options. On your iPad, go to Settings > Cellular Data > Cellular Data Options.
- If you have an iPad with an Apple SIM, you can sign up for a data plan with select carriers in that country. Go to Settings > Cellular Data and choose a plan.
- If you rented or bought a SIM card for a local carrier or service, you should remove your current SIM card and replace it with the new one. Make sure not to lose your original SIM card, because you need it when you return home.
If you don't have an international data plan, turn off Cellular Data and Data Roaming to avoid data roaming charges. On your iPhone, go to Settings > Cellular. On your iPad, go to Settings > Cellular Data.
When Cellular Data and Data Roaming are off, the cellular-data icon shouldn't appear in the status bar. Learn more about cellular data settings and usage.
Check your data use
Most international data plans have daily or weekly limits for the amount of data you can use. If you exceed these limits, you might experience slower network speeds or you might need to purchase more data. To see how much data you’ve used while roaming, follow these steps:
- On your iPhone, go to Settings > Cellular and look under Cellular Data Usage.
- On your iPad, go to Settings > Cellular Data and look under Cellular Data Usage.
Current Period under Cellular Data Usage is the amount of data used since the last time the statistics were reset. You can also manually reset the statistics. Go to Settings > Cellular, scroll down to the bottom and tap Reset Statistics. Learn more about cellular data usage.
Get help with roaming
If you have these roaming issues while traveling internationally, learn what to do:
- If you see No Service in the status bar of your iPhone, make sure that Data Roaming is on. Then contact your carrier to make sure that international roaming is turned on for your account.
- If the date and time are wrong after you arrive, make sure that Automatic Time Zone is on. Go to Settings > General > Date & Time and make sure that Set Automatically is turned on.
- Turn on Airplane Mode for about 30 seconds. Then turn it off again and let your iPhone automatically select the best network.
If you still need help, try another carrier network that supports your data plan or a different SIM card. To manually select a network, follow these steps:
- Go to Settings > Carrier and turn off Automatic. Wait until available networks appear. This can take up to two minutes.
- Tap the carrier that you want.
- Go back to the main Settings screen and wait for your iPhone or iPad to connect to the network.