Troubleshooting Mighty Mouse and determining expected behavior

Troubleshooting Mighty Mouse and determining expected behavior

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Expected behavior

Mighty Mouse comes with a software CD in the box; this software is only supported for use on Macintosh computers with Mac OS X 10.4.2 or later. If you're using such a system with the in-box software installed, Mighty Mouse will have the following functionality:

  • Allows up and down (vertical) scrolling
  • Allows left and right (horizontal) scrolling
  • Enables or disables scrolling
  • Primary and secondary button functions can be assigned to the right or left buttons
  • Can activate Exposé from the Dashboard & Exposé pane in System Preferences
  • Can activate Dashboard from the Dashboard & Exposé pane in System Preferences
  • Can open Spotlight
  • Can switch applications
  • Can open applications
  • Can assign functions to the scroll ball button
  • Can assign functions to the side buttons

If you use Mighty Mouse on a computer with Mac OS X 10.4 or 10.4.1, the mouse offers the following functionality:

  • Primary and secondary button functions can be assigned to the right or left buttons
  • Vertical and horizontal scrolling is enabled (scrolling can't be disabled)
  • Can activate Exposé from the Dashboard & Exposé pane in System Preferences
  • Can activate Dashboard from the Dashboard & Exposé pane in System Preferences
  • Allows the scroll ball button to function as button 3
  • Allows the side buttons to function as button 4


Keyboard & Mouse pane in Mac OS X 10.4


Dashboard & Exposé pane in Mac OS X 10.4

If you use Mighty Mouse on a computer with Mac OS X 10.3.9 or earlier, the mouse offers the following functionality:

  • Primary and secondary button functions are assigned to left and right buttons respectively
  • Vertical and horizontal scrolling is enabled (scrolling can't be disabled)
  • Can activate Exposé from the Exposé pane in System Preferences


Keyboard & Mouse pane in Mac OS X 10.3.9


Exposé pane in Mac OS X 10.3.9

If you use Mighty Mouse on a computer with Windows 2000 or Windows XP, the multibutton mouse offers the following functionality:

  • Primary and secondary button functions are assigned to left and right buttons respectively
  • Allows vertical scrolling

Troubleshooting Mighty Mouse

Mac OS X 10.4.2 or later

The Mouse tab of the Keyboard & Mouse preference pane will not appear in System Preferences unless your Mighty Mouse is plugged in. If Mighty Mouse-specific information does not appear in the Mouse tab of the Keyboard & Mouse preference pane when your Mighty Mouse is connected, the computer does not detect the mouse on the USB bus. Try unplugging the mouse and plugging it back in. If it still does not appear, try the steps listed in article HT1720, USB Quick Assist. Also check if another mouse is plugged into the computer—sometimes another mouse may interfere with the functionality of Mighty Mouse.

Mac OS X 10.6.x or earlier

In System Profiler, you should see Mighty Mouse listed on the USB bus as "Apple Optical USB Mouse." Click on this name to display its details in a pane at the bottom of the window. The manufacturer should be listed as "Mitsumi Electric" and the Product ID should be "0x0304." If this information does not appear in System Profiler, your computer doesn't detect the mouse on the USB bus—try the steps listed in article HT1720, USB Quick Assist.

Windows 2000

On a Windows 2000 computer, Mighty Mouse appears as an HID-Compliant mouse. There are two ways to make sure the mouse and driver are functioning properly.

Using the Add/Remove Hardware control panel:

  1. On the Start menu, point to Settings, then click Control Panels.
  2. Double-click the Add/Remove Hardware control panel.
  3. The Add/Remove Hardware Wizard appears. Click the Next button.
  4. Select the "Add/Troubleshoot a Device" radio button.
  5. The computer will search for and display a list of devices. Select "HID-compliant mouse" and then click Next. If "HID-compliant mouse" does not appear in the list, the computer does not detect the mouse on the USB bus. If this is the case:
    • Try unplugging the mouse and plugging it back in.
    • If it still doesn't appear, make sure that it's plugged directly into the computer to eliminate any USB hub or switch interference.
    • Check if another mouse is plugged into the computer—sometimes another mouse may interfere with the functionality of Mighty Mouse.
    When you've resolved the USB connectivity issue, the mouse will appear in the device list. Select "HID-compliant mouse" and then click Next.
  6. A status window appears that says, "This device is working properly."
  7. Click Finish.

Using the System control panel's Device Manager:

  1. On the Start menu, point to Settings, then click Control Panels.
  2. Double-click the System control panel.
  3. Click the Hardware tab.
  4. In the Device Manager section, click Device Manager.
  5. Click the plus sign (+) by "Mice and other Pointing devices" to display a list of devices.
  6. Double-click "HID-compliant mouse." If "HID-compliant mouse" does not appear in the list, the computer does not detect the mouse on the USB bus. If this is the case:
    • Try unplugging the mouse and plugging it back in.
    • If it still doesn't appear, make sure that it's plugged directly into the computer to eliminate any USB hub or switch interference.
    • Check if another mouse is plugged into the computer—sometimes another mouse may interfere with the functionality of Mighty Mouse.
    When you've resolved the USB connectivity issue, the mouse will appear in the device list. Double-click "HID-compliant mouse."
  7. A status window appears that says, "This device is working properly."
  8. Click Finish.

Windows XP

On a computer with Windows XP, Mighty Mouse appears as an HID-compliant mouse. There are two ways to make sure the mouse and driver are functioning properly.

  1. On the Start menu, point to Control Panel.
  2. Double-click the Mouse control panel.
  3. Click the Hardware tab.
  4. In the list of devices, double-click "HID-compliant mouse" and then click the name when it appears in the list. If "HID-compliant mouse" does not appear in the list, the computer does not detect the mouse on the USB bus. If this is the case:
    • Try unplugging the mouse and plugging it back in.
    • If it still doesn't appear, make sure that it's plugged directly into the computer to eliminate any USB hub or switch interference.
    • Check if another mouse is plugged into the computer—sometimes another mouse may interfere with the functionality of Mighty Mouse.
    When you've resolved the USB connectivity issue, the mouse will appear in the device list. Double-click "HID-compliant mouse" and then click the name when it appears in the list.
  5. In the Device Properties section of the window, a status line displays, "This device is working properly."

Using the System control panel's Device Manager:

  1. On the Start menu, point to Control Panel.
  2. Double-click the System control panel.
  3. Click the Hardware tab.
  4. In the Device Manager section, click Device Manager.
  5. Click the plus sign (+) by "Mice and other Pointing devices" to display a list of devices.
  6. Double-click "HID-compliant mouse." If "HID-compliant mouse" does not appear in the list, the computer does not detect the mouse on the USB bus. If this is the case:
    • Try unplugging the mouse and plugging it back in.
    • If it still doesn't appear, make sure that it's plugged directly into the computer to eliminate any USB hub or switch interference.
    • Check if another mouse is plugged into the computer—sometimes another mouse may interfere with the functionality of Mighty Mouse.
    When you've resolved the USB connectivity issue, the mouse will appear in the device list. Double-click "HID-compliant mouse."
  7. A status window appears that says, "This device is working properly."
  8. Click OK.
  9. Close the windows.

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