How to put your iPod into disk mode

If you can't restore your iPod or it's not recognized in iTunes, you might be able to put your iPod into disk mode.

Disk mode is supported on iPod nano (7th generation), iPod nano (6th generation), and iPod models with a Click Wheel, Touch Wheel, or Scroll Wheel. Choose your iPod model, then follow the steps to put it into disk mode. Learn how to identify your iPod model.

Disk mode isn't supported on iPod touch or iPod shuffle.

iPod nano (7th generation) and iPod nano (6th generation)

  1. Make sure that your iPod has a battery charge.
  2. Reset your iPod. For iPod nano (7th generation), press the Sleep/Wake and Home buttons at the same time until you see the Apple logo. For iPod nano (6th generation), press the Sleep/Wake and Volume Down buttons at the same time until you see the Apple logo.
  3. When you see the Apple logo, hold down the Volume Up and Volume Down buttons at the same time until your iPod goes into disk mode.

iPod nano (7th generation) and iPod nano (6th generation) have Multi-Touch displays for navigation. If you have an earlier model of iPod nano, use the steps for iPod models with a Click Wheel.


iPod nano (6th generation)

 


iPod nano (7th generation)

 

   
        

iPod models with a Click Wheel

  1. Set your iPod on a flat surface.
  2. Make sure that your iPod has a battery charge.
  3. Slide the Hold switch on and off.
  4. Press and hold the Menu and Center buttons until you see the Apple logo. Make sure that the finger pressing the Center button isn't touching the Click Wheel.
  5. When you see the Apple logo, let go of the Menu and Center buttons. Then press and hold the Center and Play/Pause buttons until you see the disk mode screen. Make sure that you press the Play/Pause buttons toward the outside of the Click Wheel and not near the center.
  6. Connect your iPod to your computer. The screen on your iPod should display Do not disconnect. Make sure you eject your iPod in iTunes before you disconnect it from your computer.

To exit disk mode, press the Center and Menu buttons at the same time until you see the Apple logo.

Find out if your iPod has Click Wheel navigation.

iPod models with a Touch Wheel or Scroll Wheel

  1. Make sure that your iPod has a battery charge.
  2. Slide the Hold switch on and off.
  3. Reset your iPod. Press and hold the Play/Pause and Menu buttons at the same time until you see the Apple logo. When you see the Apple logo, let go of the buttons. Then press and hold the Previous and Next buttons at the same time until you see the disk mode screen. When you reset your iPod, your music and data files are saved but some customized settings might be lost.
  4. Connect your iPod to your computer. The screen on your iPod should display Do not disconnect. Make sure that you eject your iPod in iTunes before you disconnect it from your computer.

To exit disk mode, press the Center and Menu buttons at the same time until you see the Apple logo.

Find out if your iPod has Touch Wheel or Scroll Wheel navigation.

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