If you forgot your Apple ID password

Use these steps to reset your Apple ID password and regain access to your Apple ID account.

First, follow these steps:

  1. Go to My Apple ID and select Reset your password.
  2. Enter your Apple ID, then click Next. If you don't remember your Apple ID email address, choose Forgot your Apple ID.

  3. After you enter your Apple ID, there are three ways you can change your password:

Answer your security questions

  1. Select “Answer security questions,” then click Next.
  2. Select your birth date, then click Next.
  3. Answer your security questions.
  4. Set a new password and select Reset Password.

Use email authentication

  1. Select Email authentication, then click Next. Apple will send the email to your primary or rescue email address.
  2. Open the email and select the link to change your password.
  3. When the My Apple ID page opens, set a new password and select Reset Password.

Use these steps if you didn't get the email or can't find it.

Use two-step verification

  1. Enter your Recovery Key.
  2. Choose a trusted device. We'll send your device a verification code.
  3. Enter the verification code.
  4. Set a new password and select Reset Password.

If you permanently lost your recovery key or access to your trusted device, you can't change your password.

Get help

Make sure that you’re entering the correct Apple ID. In most cases, your Apple ID is also the primary email address of your Apple ID account. If these steps didn't help you change your password, contact Apple Support.

What's next?

After you change your password, we'll ask you to sign in with your new password everywhere that you use your Apple ID. Learn how to update your password in Apple services and on your devices.


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