If settings or data are missing on Apple HomeView

Your role in the Home app determines which settings you can change on Apple HomeView.

Settings as a Resident (Owner) or admin

Only the Resident (Owner) can set up Apple HomeView. If another resident tries to set it up, an "Unable to Set Up" error message appears. The Resident (Owner) is also the only user who can change all HomeView settings.

The Resident (Owner) and admins on HomeView have access to:

  • Change the device name or room.

  • Erase the device or remove users from the Home.

  • Manage language,1 region, and Siri settings.

  • Adjust appearance, notification, and Location Services settings.

  • Control AirPlay, Handoff, and other app permissions for residents.

  • Manage Privacy and Recognition & Sensing settings.

Settings as a Resident

Residents can create and customize a profile on HomeView, as well as:

  • Turn personal content (like messages and calendars) on or off.2

  • Update their profile and settings, such as face and voice recognition.

  • Adjust accessibility settings.

  • Change when the display turns itself off.

  • View device analytics.

  • Adjust music and incoming call settings.

Settings as a Guest

Guests can use HomeView and its apps that don't require a sign-in, as well as:

  • View legal, safety, and handling notices.

  • Change most appearance, display, and brightness settings.

  • Adjust volume levels and sound settings.

Personal, personalized, and general content on HomeView

There are three types of content stored on Apple HomeView:

  • Personal content:2 This includes private data in messages, calendars, and emails that’s only accessible to each user when they are recognized and are using the device.

  • Personalized content and settings: This includes playlists and device settings.

  • Content not tied to a profile: General device settings like volume, brightness, and accessibility features aren’t tied to a specific user.

Seeing another user's Home Screen doesn't mean their private messages or other personal content are exposed.

Learn More

Change Apple HomeView settings

If you can’t set up HomeView

If you can’t add others to HomeView

If you can’t access your content on HomeView

1. Available in English. Spanish language support to come.

2. Requires the user to be recognized by their face, and the paired iPhone or iPad must be recently unlocked and connected to the same Wi-Fi network. If disconnected from Wi-Fi, the device must have an active cellular connection in the same location and have recently connected to the same network.

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