About Touch ID repair for Mac

The Touch ID board and all other genuine Apple parts are designed, tested, and manufactured to Apple’s high quality standards, meeting rigorous safety and performance specifications.

Learn about service options

For most customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the best way to get a safe and reliable outcome to the repair. Genuine Apple parts are designed to fit precisely within the device and provide optimal performance, privacy, security, safety, and reliability. These parts are individually calibrated with data uploaded to Apple's servers and stored at the time of manufacture. This data is then retrieved to finish the repair.

Repairs performed by untrained individuals or using nongenuine parts might affect the performance, privacy, security, safety, and reliability of your device.

When you need to repair your device, you can choose from several options:

View parts and service history

Learn how to view parts and service history on Mac, including whether the Touch ID board repair was done using a genuine Apple part, used part, or unknown part.

If the parts and service history shows that the Touch ID board has an issue, you might not be able to use Touch ID to authenticate, such as to unlock your Mac or authorize purchases.