Learn how to cancel your AppleCare coverage for your Apple product.
If you want to cancel your AppleCare plan, proceed based on how you purchased your AppleCare coverage. Follow the steps below to cancel plans with recurring payments billed through Apple or plans that were paid in full for fixed-term coverage.
For AppleCare plans with recurring payments billed through Apple, you can cancel an AppleCare plan in your Apple Account subscriptions list in Settings on your device.
Open Settings on your Apple device to find your recurring AppleCare plan
Or, you can cancel your plan online in your Subscriptions.
Learn more about how to cancel a subscription from Apple
If you purchased recurring AppleCare coverage from a wireless carrier or other reseller, contact the carrier or reseller to request a refund.
Depending on when you cancel your recurring AppleCare plan, the following refund guidelines may apply:
If you cancel your recurring AppleCare plan within 30 days of starting the plan, you’ll get a full refund.
After the first 30 days of your recurring plan, if you cancel your monthly or annual AppleCare plan immediately, you’ll get a refund based on the percentage of unexpired AppleCare plan coverage.
Depending on the country in which you purchased your AppleCare plan, your monthly or annual plan may remain active until the end of the last month or year for which it was paid. Then, it will be canceled and no refund will be provided.*
*Cancellation and refund guidelines might vary in your country, region, state, or province. For example, you might need to contact Apple directly to immediately cancel your plan in some countries. You can find more information about canceling and refunds in the applicable AppleCare Terms and Conditions.
If you don't see your AppleCare plan in your subscriptions, your AppleCare plan might not be linked to your Apple Account. You can finish your AppleCare plan setup by linking your plan to your Apple Account.
Learn how to link your plan to your Apple Account on your device or through My Support
Completing this process may include changing or updating your Apple Account payment method and accepting terms and conditions for your Apple Account.
If you paid upfront for your AppleCare plan, you can cancel your AppleCare plan at anytime.
Start the process to cancel an AppleCare plan that has been paid in full
If you sell or give away your device, you might be able to transfer your AppleCare plan to the new owner instead of canceling the plan.
If you purchased AppleCare coverage from a wireless carrier or other reseller, contact the carrier or reseller to request cancellation.
Depending on when you cancel your AppleCare plan, the following refund guidelines may apply:
If you cancel your AppleCare plan within 30 days of your purchase date, you’ll get a full refund, minus the value of any service already provided.
If you cancel your AppleCare plan more than 30 days after your purchase, you’ll get a refund based on the percentage of unexpired AppleCare plan coverage, minus the value of any service already provided.
Refund guidelines might vary in your country, region, state, or province. You can find more information about canceling and refunds in the applicable AppleCare Terms and Conditions.
If you still can't cancel your AppleCare plan, please contact Apple for help. Please have these items ready:
The AppleCare agreement number. You can find this information online by signing in to your Apple Account and selecting your device.
The serial number of the device that the plan covers. Learn how to find the serial number of your Apple product.
The original sales receipt for your AppleCare plan.