If you can’t download or update apps on your iPhone or iPad

Try this if you have an issue when you update or download apps from the App Store on your iPhone or iPad.

Manually update the app

Learn how to manually update an app

Add a payment method

You might need to have a valid payment method on file, even if the app that you want to download is free.

Add a payment method

Resolve a problem with your payment method

If a message says 'billing problem with previous purchase' or 'verification required'

Prioritize the download

From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.

iPhone screen showing an app download menu. Prioritize Download is an option in the menu.

Restart your device

Restart your iPhone or iPad, then check to see if you can download or update apps.

Restart your iPhone

Restart your iPad

If you still can't download or update apps

Contact Apple Support