Check your Apple Account balance

To see your Apple Account balance on an Apple device, use the App Store. Or, find out what to do if you can't spend the last of your balance to make changes to your account.

Check your Apple Account balance on your iPhone

  1. Open the App Store app.

  2. Tap your photo, initials or the sign-in buttonsign-in button at the top of the screen. You may be asked to sign in to your Apple Account.

  3. The balance of your account will appear. If you can't see an amount, you don't have a balance.

    The Account screen in the App Store on iOS with the account balance displayed.

Check your balance in Wallet on your iPhone

You may also be able to check your account balance in the Wallet app on your iPhone in some countries or regions. Find out more about checking your balance in Wallet on iPhone.

Check your Apple Account balance in the App Store on your iPad

  1. Open the App Store app.

  2. Tap your photo, initials or the sign-in buttonsign-in button at the top of the screen. You may be asked to sign in to your Apple Account.

  3. The balance of your account will appear. If you can't see an amount, you don't have a balance.

Check your Apple Account balance in the App Store on your Apple Vision Pro

  1. Open the App Store app.

  2. Tap your photo, initials or the sign-in buttonsign-in button at the top of the screen. You may be asked to sign in to your Apple Account.

  3. The balance of your account will appear. If you can't see an amount, you don't have a balance.

Check your Apple Account balance in the App Store on your Mac

  1. Open the App Store. If you see the sign-in button at the bottom of the sidebar, click it and sign in to your Apple Account.

  2. If you have a balance, the amount appears below your name. If you can't see an amount, you don't have a balance.

    In the App Store on macOS, the account balance will be displayed at the bottom of the sidebar.

Check your Apple Account balance on your Windows PC

  1. Open the Apple Music app or Apple TV app.

  2. Click your name at the bottom of the sidebar. You may need to sign in to your Apple Account first.

  3. If you have a balance, the amount appears below your name. If you can't see an amount, you don't have a balance.

    The Account menu in Apple Music for Windows with the account balance displayed.

If your Apple Account balance seems to be incorrect

  • If you think that your Apple Account balance is incorrect, sign out of the App Store, Apple Music app or Apple TV app. Then sign in and check the balance again.

  • If you still think the balance is incorrect, check your purchase history to see whether you've bought an item or a subscription has been renewed.

  • If you have an unredeemed Apple Gift Card, App Store Card or App Store & iTunes Gift Card, you can check the balance of your gift card.

If you can't spend the last of your Apple Account balance to make changes to your account

Some changes to your Apple Account require you to have no remaining Apple Account balance. Spend your balance on items in the App Store or other Apple services. You might also have to wait for any pending refunds to be processed. If your balance is less than the cost of a single item, contact Apple Support.

If cash refunds are required by law

You can't redeem or return Apple Gift Cards, App Store Gift Cards or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the following information:

  • The primary email address you use to sign in to your Apple Account

  • The refund amount

  • Your current delivery address

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