If your HomePod with iOS 13.2 is unresponsive

Find out what to do if your HomePod is unresponsive or if there's a white spinning light on the Touch surface. 

Do not reset HomePod or remove it from the Home app

If your HomePod is experiencing any issues after installing the iOS 13.2 update, do not hold down the Touch surface to reset, reset in the Home app, or remove HomePod from the Home app. Update to iOS 13.2.1 or later. If your HomePod still has issues after this update, please contact Apple Support.

If you’ve already reset HomePod or removed it from the Home app and you see a white spinning light on the Touch surface, contact Apple Support

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