AppleCare Technician Training (ATT) support content

Learn about the training content available to those who purchase AppleCare Technician Training.

Program overview

AppleCare Technician Training provides all you need to become an Apple Certified Mac Technician (ACMT) or an Apple Certified iOS Technician (ACiT). It provides a comprehensive curriculum covering Apple products and technologies. The modules cover such topics as general computer terminology, troubleshooting, and preventive maintenance in a logical, straightforward format that makes it easy to absorb new concepts and information. The training is self-paced, so you have complete control over your learning schedule.

Accessing ATLAS with AppleCare Technician Training

Apple Authorized Resellers and the Apple Online Store sell AppleCare Technician Training in many parts of the world. If you purchase AppleCare Technician Training, please register. After you register, you will receive a response email within 48 hours. Send feedback or questions related to registering AppleCare Technician Training to agreement.support@apple.com.

Courses

New courses for ACMT 2019 and ACiT 2019 are available in ATLAS. Look for the Service Fundamentals, ACMT, and ACiT 2019 subject areas in Elective Categories or Learning Plan.

Search for “Technician Training” in ATLAS to find suggested course sequences.

Courses available to AppleCare Technician Training members are labeled “(Public 2019)”.

Exams

The following certification exams are available:

  • Apple Service Fundamentals Exam (SVC-19A)
  • ACMT 2019 Mac Service Certification Exam (MAC-19A)
  • ACiT 2019 iOS Service Certification Exam (iOS-19A) 

To earn ACMT 2019 certification, you need to pass the Apple Service Fundamentals Exam (SVC-19A) and ACMT 2019 Mac Service Certification Exam (MAC-19A).

To earn ACiT 2019 certification, you need to pass the Apple Service Fundamentals Exam (SVC-19A, SVC-18A) and the ACiT 2019 iOS Service Certification Exam (iOS-19A). 

You can take the exams online from your own computer. The following articles describe these exams:

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