How to manage your AppleCare plan

If you need to manage or cancel an AppleCare+ plan or AppleCare Protection Plan, we’re here to help.

Manage an AppleCare plan that's paid monthly

If you pay for your AppleCare plan on a monthly basis, you can manage the plan from your iOS device, Mac, or PC. Your AppleCare plan uses the payment information that's linked to your Apple ID. Learn how to change your Apple ID payment information.

You can view or cancel an AppleCare plan that's billed monthly, along with the rest of your Apple services. Manage your services.

If your AppleCare plan isn't listed with your other services, or if you need more help, contact Apple Support.

Cancel an AppleCare that's paid in full

If you paid for your AppleCare plan in full, there are a few things to keep in mind when you cancel it:

  • If you cancel your AppleCare plan within 30 days of your purchase date, you’ll get a full refund, minus the value of any service already provided.
  • If you cancel your AppleCare plan more than 30 days after your purchase, you’ll get a refund based on the percentage of unexpired AppleCare coverage, minus the value of any service already provided. You can find more information about AppleCare Protection Plan or AppleCare+ in the the AppleCare product Terms and Conditions. If you have AppleCare+ with Theft and Loss, you can find more information in the Insurance Documents.

The refund guidelines may vary in your region. Learn more about the Terms and Conditions specific to your product and country or region.

What you need to cancel

When you're ready to cancel your AppleCare plan, contact Apple Support and tell the advisor that you need help cancelling your AppleCare plan. Make sure you have these things ready: 

  • The AppleCare agreement number from the Proof of Coverage certificate.
  • The serial number of the Apple device your AppleCare plan covers.
  • Your original sales receipt. If you bought the AppleCare plan and the device it covers directly from Apple, we might not need to see your receipt.
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