If the microphones on your iPhone aren't working
If the sound is unclear during phone calls, during FaceTime calls, in video recordings, or in apps, learn what to do.
Clear the microphones
Remove any screen protectors, films, or cases from your iPhone.
Clear any debris from the openings of your iPhone.
Contact Apple Support
If you still sound unclear during calls, recordings, or apps, contact Apple Support to discuss service options.
If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own. You might still need to contact Apple Support after following these steps.
If people can't hear you on phone or FaceTime calls
Open the Voice Memos app.
Tap the, speak at the bottom of your phone, then stop the recording.
When you play back the memo, you should hear your voice clearly.
If people can't hear you when you're using speakerphone
Open the Camera app.
Record a video while speaking at the top of your iPhone.
Tap theto switch to the other camera. Then record another video while speaking at the top of your iPhone.
When you play back the videos, you should hear your voice clearly.
If the microphone doesn't work in a specific app
Go to Settings > Privacy > Microphone.
Make sure that the app is enabled.
If the app has permission to access your microphone, or if it isn't listed, contact the app developer.
FaceTime is not available in all countries or regions.