Apple TV Repair and Service

Apple TV Repair & Service

How can I get service for my Apple TV?

Schedule a visit

Schedule a visit

Make an appointment at an Apple Authorised Service Provider or Apple Store

Contact Apple Support

Contact us

Talk to an Apple Support Advisor

Featured service

Battery service

Battery service

Apple TV 4K and Apple TV (4th generation) include a remote with a rechargeable battery. We can replace the battery for a fee. Our warranty doesn’t cover batteries that wear down from normal use.

Your product is eligible for a battery replacement at no additional cost if you have an AppleCare Plan and your product’s battery holds less than 80% of its original capacity.

How much will it cost?

Use our “Get an Estimate” tool to review potential costs if you get a service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For a service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We’ll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.

All fees are in Singapore dollars and include GST.


Do you have AppleCare+?

Your country or region offers AppleCare+ for this product. AppleCare+ includes battery service coverage, which means that your battery can be replaced at no charge if we test your product and its battery retains less than 80% of its original capacity.

AppleCare+ also provides coverage for accidental damage from handling, and each incident is subject to a service fee. Your AppleCare+ also offers Express Replacement Service.

Find out more about AppleCare+ in Singapore

Find out more about Express Replacement Service


The Apple Limited Warranty covers your Apple TV and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date when you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters and spare cables.

Our warranty is in addition to rights provided by consumer law.

Depending on the issue, you may also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.

If your situation isn’t covered, you’ll pay a fee. If the issue with your Apple TV is ineligible for service, you may have to pay the full replacement value.


We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.