AirPort Repair and Service

AirPort Service and Repair

How can I get service for my AirPort device?

Schedule a visit

Schedule a visit

Make an appointment at an Apple Authorised Service Provider or Apple Store

Send in for repair

Send in for repair

Arrange to send your product directly to Apple

Contact Apple Support

Contact us

Talk to an Apple Support Advisor


Do you have an AppleCare plan?

If you buy an AppleCare plan for Mac, Apple TV or iPad (if available in your country or region), it includes technical support and hardware service cover for your AirPort device.

Your AppleCare plan will cover your AirPort product if:

  • You bought your AirPort device no more than two years before you bought a Mac, Apple TV or iPad

  • You bought an AirPort device during the term of your AppleCare plan for Mac, Apple TV or iPad

Find out more about AppleCare+ in Singapore


The Apple Limited Warranty covers your AirPort device and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters and spare cables.

Our warranty is in addition to rights provided by consumer law.

Depending on the issue, you may also have cover with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.

A fee will be payable if your issue isn’t covered. If your AirPort device is ineligible for service, you may pay the full replacement value.


We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple’s functional requirements.