How to connect your account in the Wallet app
- On your iPhone, open the Wallet app.
- Tap on the card you want to connect.
- Tap Get Started and connect your account to Wallet. Then, tap Continue.

- Follow the steps onscreen to consent to any terms associated with connecting your account and tap Continue. You’ll be redirected to your card issuer where you’ll be asked to authenticate and select the accounts you want to connect. You may need to enter your information through the web or through your third-party banking app.
- Once you’ve successfully connected your account, you’ll see you are Connected.
Eligible card issuers only. If you don’t see Get Started below your card in the Wallet app, your card issuer currently isn’t eligible. Contact your card issuer for more information.
How to view your account balance
Once you’ve successfully connected your account, you’ll be able to see your current account balance and your full transaction history, including purchases that weren’t made with Apple Pay. To see your account balance and transaction history:
- On your iPhone, open the Wallet app.
- Tap your connected card.
- You’ll automatically see your balance and transaction history.
Pending transactions may not show in the Wallet app depending on the card issuer. If your balances aren’t updating, make sure Fetch Data is turned on.
How to turn off your account activity
- From the front of pass, tap the More button
, then tap Card Details. - Go to Connected Account, then tap Manage.
- In Accounts, tap on your card. Toggle Fetch Data to Off and tap Delete Account Activity.
If you can’t connect your account in the Wallet app
- Check for service outages or internet connection issues.
- Make sure you’re trying to connect a debit or credit card from an eligible card issuer.
- Make sure you have iOS 17.1 or later on your iPhone.
- Make sure you have the latest version of the banking app for your card.
How to disconnect your account from the Wallet app
- On your iPhone, go to Settings.
- Tap Wallet & Apple Pay.
- Go to Connected to Wallet, tap the card issuer that you want to remove and tap Disconnect. Then, confirm that you want to disconnect.