Mac Service and Repair

Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.

How do I get my Mac fixed?

To get service for your Mac notebook, set up an appointment at an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment.

To get service for your Mac desktop, start a support request.

Depending on where you get service, you might be able to check the status of your repair online.

How much will it cost?

There's no charge if the issue is covered under warranty or consumer law. If your issue isn’t covered, the price depends on the type of repair. Ask your service representative for an estimate.

Battery service

If you're experiencing an issue with your battery, your Mac notebook might not require a repair. These tips show you how to maximize your battery performance. If you can't turn on your Mac or if the screen turns black, follow these steps to resolve the issue.

Your Mac notebook battery service might be covered by warranty or consumer law. We might need to test your product to determine the final service fee.

Get ready for service

Before you return your Mac to us, be sure to enable FileVault and back up your data. You may need the backup if your Mac needs to be reformatted during the repair process. Apple isn’t responsible for lost data.

Read the Apple privacy policy