iPhone Repair and Service
Where can I get Apple-certified iPhone repairs?
You can get Apple-certified repairs and service at one of our Apple Authorized Service Providers. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.
How long will my iPhone repair take?
Many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you'll be notified when it's ready for pickup.
How much do iPhone repairs cost?
After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by the Apple warranty or consumer law.
What if I have AppleCare+ for iPhone?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.
|Screen-only or back-glass only* damage||Any other damage|
|AppleCare+ service fee||SAR 99||SAR 349|
* Back-glass only repairs are available for iPhone 12 and iPhone 13 models only. Terms and conditions apply.
All prices are in Saudi riyal (SAR) and exclude tax and shipping.
Genuine Apple Parts are critical to a quality repair. Visit an Apple Authorized Service Provider to make sure you get your product back working the way it should.
You can get your cracked iPhone screen replaced at one of our Apple Authorized Service Providers.
All of these locations use genuine Apple parts and precision equipment to ensure that your screen works like new after it's repaired. Some locations offer same-day service.
If your battery has an issue that's covered by the Apple Limited Warranty, AppleCare+, or consumer law, we'll service your iPhone at no additional cost. Our warranty doesn’t cover batteries that wear down from normal use. If your battery wears down, we offer out-of-warranty battery service for a fee.
If you have AppleCare+, it covers your iPhone for no additional charge if your product's battery holds less than 80 percent of its original capacity. We might need to test your product to find the cause of your battery issue.
Other iPhone repairs
Do you need a repair for other issues like the Home button, liquid damage, or an accessory?
- If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there's no charge. This does not include accidental damage, which requires a fee.
- If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee.
- If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair. Apple Authorized Service Providers may set their own fees.
Apple-branded accessories, including the power adapter, are covered by our warranty and consumer law. For service details, contact your carrier.
Get ready for your repair
Before you get service for your iPhone, you'll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.
Repairs are considered out of warranty when:
- Your iPhone is over one year old and its warranty term has expired
- Your iPhone gets damaged while it's still under warranty and you don't have AppleCare+ coverage.
- Your iPhone has another issue that’s not covered under warranty, AppleCare+, or consumer law
The Apple Limited Warranty is in addition to rights provided by consumer law.
Your product warranty
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Our warranty doesn't cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there's an error in our records. If our warranty or consumer law don't cover your repair, you'll pay out-of-warranty fees.
You might have rights under local consumer-protection laws.
Our guarantee after service
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.