iPhone Service Answer Center

  

Screen repair

You can get your cracked iPhone screen replaced at one of our Apple Authorized Service Providers.

All of these locations use genuine Apple parts and precision equipment to ensure that your screen works like new after it's repaired. Some locations offer same-day service. 

Make an appointment or request service

Battery replacement

You can get your iPhone battery replaced at an Apple Authorized Service Provider. Our authorized locations use genuine Apple parts.

The Apple Limited Warranty covers a battery that fails from a defect in manufacturing, but it doesn't cover batteries that wear out from normal use. The cost to replace a battery depends on your iPhone model and if the issue is covered by warranty or consumer law.

Make an appointment or request service
Learn how to preserve battery life

Other iPhone repairs

Do you need a repair for other issues like the Home button, liquid damage, or an accessory?

  • If your iPhone issue is covered by the Apple warranty or consumer law, there's no charge. This does not include accidental damage, which requires a fee.
  • If your iPhone was damaged, your repair fee will vary, depending on the repair. Apple Authorized Service Providers set their own fees, so ask for an estimate.

Genuine parts

Genuine Apple Parts are critical to a quality repair. Visit an Apple Authorized Service Provider to make sure you get your product back working the way it should.

Apple accessories

Apple-branded accessories, including the power adapter, are covered by our warranty and consumer law. For service details, contact your carrier.

Read the Apple Limited Warranty for accessories
Contact Apple Support
Contact your carrier

Get ready for your repair

Before you get service for your iPhone, you'll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.

Learn how to get your iPhone ready for repair

Can I buy additional coverage for my iPhone?

AppleCare+ for iPhone extends your technical support and hardware coverage up to two years from your AppleCare+ purchase date. It also includes up to two incidents of accidental damage coverage. Each incident has a service fee. If you didn't buy AppleCare+ with your iPhone, you can buy it within 60 days of your purchase.

You may also have consumer law rights. Our warranty and AppleCare+ benefits are in addition to your rights under consumer law.

Learn more about AppleCare+

Screen repair and accidental damage fees with AppleCare+

AppleCare+ includes two incidents of accidental damage coverage. You can use an incident for screen repair or for other damage to your iPhone. Each incident has a service fee, as shown. The following prices are for Apple screen repairs with AppleCare+ accidental damage coverage.

iPhone model

Screen only (AppleCare+)

Other damage (AppleCare+)

All phones with AppleCare+

SAR 99

SAR 349

All prices are in Saudi riyal (SAR) and exclude tax and shipping.

Out-of-warranty service

Repairs are considered out of warranty when:

  • Your iPhone is over one year old and its warranty term has expired
  • Your iPhone gets damaged while it's still under warranty and you don't have AppleCare+ coverage.
  • Your iPhone has another issue that’s not covered under warranty, AppleCare+, or consumer law

The Apple Limited Warranty is in addition to rights provided by consumer law.

Read the Apple Limited Warranty