If your left or right AirPod isn't working

Learn what to do if your left or right AirPod doesn't play audio.

If there's no sound in one AirPod

  1. Make sure that your charging case is fully charged.
  2. Place both AirPods in your charging case and let them charge for 30 seconds.
  3. Open the charging case near your iPhone or iPad.
    AirPods and charging case
  4. Check the charge status on your iPhone or iPad to make sure that each AirPod is charging .
    AirPods charging status on your iPhone screen
  5. Put both AirPods in your ears.
  6. Play audio to test both AirPods.
  7. If an AirPod still isn't working, reset your AirPods or contact Apple Support.

If there's low volume in one AirPod

If your left or right AirPod isn't playing any sound, or if the volume is too quiet, follow these steps:

  1. Check the microphone and speaker mesh on each AirPod. 
    microphone and speaker on an AirPod
  2. If you see any debris, clean your AirPods using the guidelines in this article, and see if that fixes the issue.
  3. Go to Settings > Accessibility > Audio/Visual > Balance, and make sure that the balance is set in the middle.
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