About Mac parts and service history
If certain parts in your Mac have been repaired, you can check Parts & Service in System Settings to find out if the repair was done using genuine Apple parts. If you sell or give away your Mac, the new owner can also learn its repair history.
View parts and service history
Make sure that your Mac meets the system requirements for this feature: It must be a Mac with Apple silicon using macOS Tahoe 26 or later.
Choose Apple menu > System Settings.
Click General in the sidebar, then click About on the right.
Click Parts & Service. This option appears only when your Mac detects that it has been repaired.
Parts & Service might show one of the following messages next to the part. These messages don't affect your ability to use your Mac:
Genuine: The repair was done using genuine Apple parts and processes
Unknown: In some situations, such as if the part was replaced with a nongenuine part or the part isn't working as expected, you see this label.
Used: The part was already used or installed in another Mac.
You can get information about these parts, depending on your Mac model:
Logic board | Touch ID board | |
|---|---|---|
MacBook Pro | ✓ | ✓ |
MacBook Air | ✓ | ✓ |
iMac | ✓ | |
Mac mini | ✓ | |
Mac Studio | ✓ | |
Mac Pro | ✓ |
If a part has been serviced more than once, only the most recent service appears.
Information about parts and service history is collected by Apple and stored as part of the device information maintained for your Mac. This information is used for safety analysis, to improve Repair Assistant, and to improve future products.
Learn about genuine Apple parts
Genuine Apple parts are individually calibrated with data uploaded to Apple's servers and stored at the time of manufacture; this data is then retrieved to finish the repair. This calibration process ensures that parts meet performance, security, privacy, and safety expectations.
If you don't finish the repair, you can continue using your device, but the part might not perform as well as a calibrated part. For example, you won't be able to use Touch ID to unlock your device or to sign in to apps until the calibration process is completed for those parts. In Parts & Service, your device will show Finish Repair next to the part until you finish the repair with Repair Assistant.
If the service was completed using genuine Apple parts and calibration processes, you'll see Genuine or Used next to the part.1 After service is completed and your Mac connects to the internet, you can click the part for more information, including the date of the service.
Learn about the message Unknown
The message Unknown can appear for several reasons, including when the replacement part:
Is nongenuine
Isn't functioning as expected
Hasn't been verified and linked to your Mac after the repair was completed
Has been modified or is otherwise unable to be verified
If an unknown part is detected, your Mac will shows a notification the first time you unlock it after a repair and another one in 5 days.
If an issue with a component significantly affects the functionality of the device and needs attention to resolve, your Mac shows a one-time notification. This notification appears the first time that you unlock your Mac after the issue is detected, and the notification remains in Parts and Service History until you dismiss it.
Learn about repair options
When you need to repair your Mac, you can choose between several options. For most customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the best way to get a safe and reliable outcome to a repair. These providers include Apple and Apple Authorized Service Providers. Independent Repair Providers also have access to genuine Apple parts.2 Genuine Apple parts are designed to fit precisely within the device and provide optimal performance, safety, and reliability. Repairs performed by Apple and Apple Authorized Service Providers are covered by Apple's warranty.
Depending on your location, you can get your Mac serviced — in or out of warranty — by visiting an Apple Store or Apple Authorized Service Provider or by shipping your Mac to an Apple Repair Center. Genuine Apple parts are also available for out-of-warranty repairs from Independent Repair Providers or through Self Service Repair.3
Repairs performed by untrained individuals or using nongenuine parts might affect the functionality, safety, security, and privacy of the device.
If Parts & Service is disabled
If you see a message that Parts & Service has been disabled because the security settings of this Mac were modified:
Install the latest software updates, restart your Mac, and try again.
If you’ve disabled System Integrity Protection, enable it.
Contact Apple Support, if necessary.
Learn more
A previously used part might function in a different Mac, but because of prior use or modification, the performance and quality might be inconsistent.
Independent Repair Providers have access to genuine Apple parts, tools, training, service guides, diagnostics, and resources. Repairs by Independent Repair Providers are not covered by Apple's warranty or AppleCare plans, but might be covered by the provider's own repair warranty.
Self Service Repair provides access to genuine Apple parts, tools, and repair manuals so that customers experienced with the complexities of repairing electronic devices can perform their own out-of-warranty repair. Self Service Repair is currently available in certain countries or regions for specific Mac models introduced in 2020 or later. To view repair manuals and order parts for eligible models, go to the Self Service Repair page.